January 9, 2025 by Abby Urbinek
Finding the right cleaning service for your home can feel like a daunting task. Whether you’re new to hiring professional cleaners or simply looking for a change, knowing what to look for in a cleaning company can save you time, money, and stress. In this guide, we’ll walk you through the most important factors to consider when choosing a cleaning service, so you can make the best decision for your home and family.
At Simply Clean, we understand that your home is a sanctuary, and the cleaning company you hire should respect that. Below, we’ve outlined the key factors that make a great cleaning service—qualities that Simply Clean embodies to ensure our clients always get the best experience.
One of the first things you should research before hiring a cleaning service is their reputation. After all, you’re inviting cleaners into your home, so trust is essential.
- What to Look For: Search for customer reviews, testimonials, and ratings on sites like Google, Yelp, or Facebook. Positive feedback from previous clients can give you a good idea of the company’s reliability, professionalism, and quality of work. Look for consistent praise for things like punctuality, thoroughness, and customer service.
- Why It Matters: A company’s reputation is built on its past work. If a cleaning service consistently receives positive reviews, it’s more likely that you’ll have a great experience too.
Simply Clean prides itself on being a trusted and reliable cleaning service. Our team is always professional, and we work hard to exceed client expectations.
Accidents can happen, even in the most carefully maintained homes. Whether it’s a broken vase or a spilled cleaning solution, it’s important that your cleaning company is adequately insured and bonded to protect you from potential liabilities.
- What to Look For: Make sure the cleaning service carries liability insurance and workers’ compensation insurance. This protects you in case any damage occurs to your property or an employee is injured while on the job.
- Why It Matters: If an accident happens and the cleaning service isn’t insured, you could be left covering the costs. At Simply Clean, we carry full insurance and bonding, ensuring that you’re protected and your home remains safe.
When hiring a cleaning service, experience matters. You want to ensure the team cleaning your home knows exactly how to handle your specific needs, whether it’s a regular cleaning, deep cleaning, or special requests like upholstery or carpet cleaning.
- What to Look For: Inquire about the company’s experience and training. A well-established cleaning service with experienced staff members will know how to clean all types of surfaces, handle delicate furniture, and address various types of stains or issues that may arise during cleaning.
- Why It Matters: The more experienced the cleaning service, the more likely they are to meet your expectations. Simply Clean has a team of highly trained professionals who are skilled in both residential and commercial cleaning. We are committed to quality and use industry-leading techniques to get the job done right.
The cleaning products used by a company can make a big difference in both the cleanliness of your home and your health. If you have children, pets, or sensitive family members, you’ll want to know what kind of products are being used in your home.
- What to Look For: Ask whether the cleaning company uses eco-friendly or non-toxic products. Green cleaning solutions are often safer for your family and the environment. If you have any allergies or chemical sensitivities, be sure to communicate these concerns to the cleaning service.
- Why It Matters: Harsh chemicals can leave behind toxic residues or strong fumes. Eco-friendly cleaning products, on the other hand, are safe for children, pets, and the planet. Simply Clean is committed to using environmentally friendly cleaning products, ensuring that your home is not only spotless but also safe.
Cleaning needs can vary from home to home. Some homeowners may need regular cleaning, while others may only need a one-time deep clean or specialized services like carpet cleaning or window washing.
- What to Look For: Choose a cleaning service that offers a range of services to meet your specific needs. A good company will be able to tailor their services to your preferences, whether you want weekly, bi-weekly, or monthly cleanings, or more specialized services.
- Why It Matters: A flexible cleaning company can accommodate your schedule and ensure that your home is always in tip-top shape. Simply Clean offers a variety of services, from standard cleaning to deep cleaning, carpet care, and post-construction cleanup. We’ll work with you to create a customized cleaning plan that fits your lifestyle.
When it comes to hiring a cleaning service, you want clear, upfront pricing with no hidden fees. Transparency in pricing helps you understand exactly what you’re paying for and ensures you won’t be surprised with an unexpected bill.
- What to Look For: Ask about pricing structures and what’s included in the cleaning service. Some companies charge flat rates, while others base their pricing on the size of the home or the number of rooms. Make sure the company provides a detailed list of what is and isn’t included in the service, and be wary of companies that don’t offer clear pricing upfront.
- Why It Matters: Clear pricing allows you to make an informed decision without worrying about unexpected costs. Simply Clean is committed to providing honest, transparent pricing with no hidden fees. We offer flexible pricing options and will always provide a detailed estimate before starting any work.
Excellent customer service is essential when choosing a cleaning service. From initial inquiries to post-cleaning follow-up, you want a company that is responsive, communicative, and easy to work with.
- What to Look For: Pay attention to how quickly the company responds to your inquiries, whether they are friendly and approachable, and how well they listen to your concerns. A great cleaning service will be happy to answer your questions and provide any information you need.
- Why It Matters: Good communication ensures that you and the cleaning service are on the same page and that your needs are met. Simply Clean prides itself on delivering excellent customer service. From the moment you reach out, we are ready to listen and tailor our services to your exact needs.
Cleaning services need to fit into your busy schedule. Whether you work from home, have a family, or just prefer a specific time for your cleanings, it’s important that the company offers flexible scheduling options.
- What to Look For: Check if the cleaning service offers convenient scheduling options, including evenings, weekends, or one-time cleanings. Make sure the company can work around your schedule and accommodate last-minute requests if necessary.
- Why It Matters: Flexibility is key to making sure your home stays clean without disrupting your daily life. Simply Clean offers flexible scheduling, with the ability to book cleaning appointments based on your convenience. We understand that every customer has different needs, and we work hard to meet them.
Choosing the right cleaning service is an important decision that can have a major impact on the cleanliness and health of your home. By considering factors like reputation, experience, services offered, and pricing transparency, you’ll be able to find a cleaning company that meets your needs and exceeds your expectations.
At Simply Clean, we take pride in offering high-quality cleaning services that are tailored to each customer’s unique needs. Whether you’re looking for a regular cleaning service, a deep clean, or something more specialized, we’ve got you covered. Contact us today to learn more or schedule your first cleaning!